The User – Everyday Awareness
Anyone using an automatic door should be able to do so safely and without unexpected movement or contact. Users should avoid obstructing the doorway or interfering with sensors and safety equipment. If a door behaves unusually — such as closing onto people, repeatedly reopening, moving unexpectedly or showing visible damage — the issue should be reported promptly so that appropriate action can be taken.
The Building Owner – Ongoing Safety
The building owner, occupier or person responsible for the premises has an important role in ensuring automatic doors remain safe and properly maintained. Regular user safety checks should be carried out, defects acted upon, and suitable professional maintenance arranged at appropriate intervals. BS EN 16005 provides the key safety requirements for powered pedestrian doors, while UK workplace legislation places duties on those responsible for premises and work equipment to keep equipment in an efficient state, efficient working order and good repair.
Professional – Inspection, Maintenance & Compliance
A competent automatic-door professional should inspect, service and test the complete doorset, not simply confirm that the door opens and closes. This includes assessing safety sensors, activation devices, mechanical components, forces, safety distances and potential crushing, impact, shearing or drawing-in hazards. Maintenance and remedial work should consider BS EN 16005, relevant manufacturer requirements and the particular environment and users of the door, with defects and recommendations clearly recorded.
Automatic Door
Repairs, Servicing & Maintenance