The User – Everyday Awareness
Users should expect commercial doors to open, close and secure correctly without excessive force, uncontrolled movement or obvious damage. Problems such as doors dragging on the floor, failing to close, loose handles, damaged hinges or pivots, leaking closers and difficulty locking should be reported promptly. Continuing to use a damaged door can increase wear, create a potential safety or security risk and turn a relatively minor repair into a more expensive failure.
The Building Owner – Ongoing Safety
The building owner, employer or person responsible for the premises should ensure commercial pedestrian doors are maintained in a safe and serviceable condition. Regular checks and appropriate planned maintenance can identify deterioration in hinges, pivots, closers, locks, glazing and other components before failure occurs. DHF guidance states that the principal responsibility for ensuring essential door maintenance is undertaken lies with the person in control of the premises, normally the employer in a workplace.
Professional – Inspection, Maintenance & Compliance
A competent door professional should consider the complete doorset, including the door leaf, frame, glazing, pivots or hinges, closers, locks, handles and associated hardware. Repairs should address the underlying cause rather than simply the immediate symptom, with worn or unsafe components identified and appropriate recommendations made. Relevant standards and requirements depend on the door's use; external pedestrian doorsets are covered by BS EN 14351-1, with additional requirements applying where doors form part of a fire or emergency escape strategy.
Commercial & Aluminium Door
Repairs & Servicing